The three customs I ordered are amazing. One was a tiny bit crinkled from customs ripping open the box but that was not on them. They packaged it with care and there was not folds like you get with a lot of dps. I flattened it and all was right again. The customer service I received is unlike any you get anywhere today. From start to finish there was a rep by my side to guide me. Offering suggestions on sizing and never pushing to upsell just honest information. And when I reached out because my son knocked over my DP and 22 of the colors, once again they were there to assist, within hours, not days! They could have said not our problem and sent me on my way but that is not how they do business. I was able to get replacement drills and I am almost finished the first one and working on my second one. I was so impressed that just bought a 4th two days ago. I can't wait until it gets here 😁
Had a very nice experience with Royal Diamond Painting. Drill field is true to size and the symbols are very clear. Had one bag of oily drills, but it was just a small amount.
Will definitely be back for more, especially now that they have switched to poured glue.
As of this review I have very little left to finish on this custom. I have not run out of any drills and have plenty of leftovers for most colors. Some colors were close but I had enough to finish the kit and a few extras. The canvas came with no bubbles or rivers or folds or crinkles. I do wish I had waiting a bit and got the poured glue version but I don't mind double sided adhesive. The drills were of good quality. Had some trash but that is to be expected of a canvas with over 100k drills. Haylie was super helpful with sizing and mock ups and I have been recommending RDP to everyone that asks me about this canvas and is looking for a good customs vendor.
WILL NEVER GET DPs FROM ANYONE ELSE